New Orders
All clay pieces are hand made by myself with love in my studio. Each one is created individually and may vary slightly to the shop image. If the shop version is available it will be stated, or a new piece created to look similar. Please allow up to 8 – 10 weeks per order and up to 3 months for larger orders over 10 pieces. Painting commissions are available only via contacting me through this website and having a phone conversation. The waiting period on all painting commissions is currently between 4 – 8 months on larger paintings and 3 – 4 months on smaller commissions. All painting commissions are done under a contract agreement according to the Australian Arts Law agreement guidelines for artists.

All orders are shipped through Australia Post at the customer’s expense. The cost of shipping is added accordingly once the weight of an item is determined. Sometimes this may not be available until a clay piece is actually ordered, made and paid for as weights can vary.

Returns & Exchanges
If an item is broken please return it for a replacement within 7 days after contacting me via email first. I will bare the cost of broken items once proof of breakage has been established. No cash refunds on all orders as many are made to order. I am happy to exchange items after the buyer has returned the original purchase at their expense.